Restaurant Management Training 101
by Kirk Bangstad
kirk.bangstad@chefschoolreview.com
Chef School Review Columnist
Do you want to eventually land a restaurant manager job? If so, the following tips and some high level restaurant management training should give you a good start.
The website Hospitality.net recently released an article listing tips on how to be a good hotel manager. These tips can also be applied to restaurant manager jobs. This list provides a restaurant management training overview, but in order to learn the nuts and bolts of the profession, you should consider enrolling in a restaurant management training program.
Tips to Make Your Restaurant Manager Job a bit Easier
- Make sure procedures are in place that make it possible for you to be expendable. If you’re sick, who will take charge? What if all the managers are sick or on vacation?
- Remember that your main product is food. Although a restaurant manager’s job generally involves lots of paperwork and phone calls, it’s important that you don’t get too bogged down in your desk to be a good host and make sure your customers are enjoying their meals.
- Once you get to be the boss, you’ll find out quickly that you can either manage people by being a “cop” or a “coach.” If you act like a cop and punish your staff for making mistakes, they’ll be so worried about screwing up that they won’t act naturally. Customers can pick up on this and feel edgy. If you encourage your employees like a coach when they make mistakes, they’ll feel more at home, gain confidence, and will try to solve problems on their own.
- Listen to both your customers and your employees. By listening, you’ll earn people’s respect and will probably be better able to solve problems.
These helpful hints can also be learned in a number of reputable restaurant management training programs. If you are serious about getting into this business, get serious about enrolling in one of these programs.
Source
About the Author
Kirk Bangstad is a singer living in Chicago, IL. Having received his B.A. in Government at Harvard, Kirk previously worked as a management consultant.
Posted on November 9, 2006 at 12:07 PM
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